IT Support
IT tailored to your company or school
SUPPORT
🤝 Welcome to our Support page
Need help? Our team is here for you! Choose the type of support that best suits your question below. That way we’ll make sure you get to the right service quickly.
📍 Regional IT Support with a personalized approach
With Network-IT, you choose a local partner with expertise. We provide IT support in Mechelen, Ghent, Kortrijk and the surrounding municipalities. This way, we guarantee quick interventions and a personal approach, tailored to your company.
📬 Within 1 business day response
We understand that you want to be helped quickly. Therefore, we strive to process every request within one business day. Please feel free to include some technical details in your request – this helps us to support you even more efficiently.
🖥️ IT Support in Mechelen, Ghent & Kortrijk
Having problems with your IT infrastructure, Microsoft 365, networking or security? Our experienced IT experts are ready for you.
We offer fast and reliable IT support in Mechelen, but also in the wider regions of Ghent and Kortrijk. Both remote and on-site.
What can we do for you?
Support with Microsoft 365 & email
Management of networks and servers
Cybersecurity and backup solutions
Solving technical malfunctions
🌐 Web Support & Hosting Assistance
Questions about your domain name, hosting package or website? Whether you’re a customer with us or hosting elsewhere, we’ll help you get started quickly.
Our web support covers such things as:
Problems with domain name or DNS settings
Hosting problems or slow-loading websites
Email configuration and SSL certificates
Maintenance or troubleshooting on your website
🗂️ Administrative Support
For questions about your invoice, payments, contracts or customer information, please contact our administrative department.
We are happy to help you with:
Questions about outstanding payments
Billing or subscription questions
Changes to customer data
Frequently Asked Questions
We offer a wide range of IT services, including network management, hosting, cybersecurity, ICT consulting, Microsoft 365 implementations, Acronis backup solutions, and web development.
Our services are aimed at SMEs, small independents and medium-sized enterprises seeking reliable and scalable IT solutions.
We offer comprehensive cybersecurity solutions such as firewalls, antivirus software, monitoring and backup services through Acronis to best protect your business data.
With NaaS, we take over complete care of your network management. This includes installation, maintenance, security and scalability, all on a subscription basis.
We offer reliable hosting for websites, e-commerce platforms and email. In addition, we provide domain registration and maintenance.
Yes, our ICT consultancy helps you design and optimize your IT infrastructure, fully tailored to the needs of your business.
Acronis offers advanced backup and disaster recovery, including protection against ransomware. With this, your data is always secure and quickly accessible.
You can easily create a support ticket via our website or contact us via email or phone. Our team is ready to solve your problem quickly.
Yes, we develop websites and e-commerce platforms that perfectly fit your needs. Multilingual and user-friendly design are our specialties.
Yes, we provide a flawless migration to our IT solutions, with minimal or no downtime, so your business can continue to run as usual.
We offer personal service, customized solutions and a focus on SMEs, with extra attention to scalability and cost efficiency.
Costs depend on the complexity and scope of your project. Please contact us for a free quote.
Yes, we offer training to make your employees aware of cyber threats and teach them how to safely handle company data.
Our support team is available 24/7 to resolve technical issues. You can reach us via phone, email or our online ticketing tool.
Yes, we help seamlessly integrate Microsoft 365 into your existing IT environment, including training and implementation.
With our cybersecurity and backup solutions , you are assured the highest security standards and protection against data loss.
Yes, for some services, such as Acronis and Microsoft 365, we offer a demo or trial period. Please ask our team about it!
Depending on the service, we can often complete implementations within a few days to a few weeks, with minimal disruption to your business.
Absolutely! We offer solutions such as secure VPNs, cloud solutions and Microsoft 365 to make hybrid working easy and secure.
What can we do?
Our services
Networking
At Network-IT, we provide reliable network solutions with Cisco Meraki for secure, scalable, and easy-to-manage networks.
VoIP
At Network-IT, we provide VoIP solutions for clear, reliable, and cost-effective communication, ensuring that your business is always accessible, wherever you are.
Cloud & Email
At Network-IT, we ensure that hardware, software, and email solutions are always available via the cloud, anywhere and anytime, including for remote workers, with predictable monthly costs.
Software
Computers & Servers
At Network-IT, we offer reliable solutions for the installation, maintenance, and optimization of your computers and servers, ensuring that your systems continue to run stably, securely, and efficiently.
Data recovery
At Network-IT, we quickly and securely recover lost data, whether due to hardware failure, malware, or human error, so your business can continue to operate without interruption.