February 21, 2026
On paper, IT support often seems like a pure expense. An invoice that recurs monthly, a help desk that is “there when needed,” and that seems […]
February 15, 2026
It rarely begins with a major disaster. No all-out crash, no headlines, no panic. It starts small. An employee saying his computer is “a little slow […]
February 7, 2026
Almost every SME has one. Or thinks they have one. An SLA. A Service Level Agreement. It sounds reassuring, professional even. But if we’re honest: for […]
January 31, 2026
Many SMEs sign an IT support contract with a simple idea in mind:“If something goes wrong, they’ll fix it.” It sounds logical, but this is where […]
January 25, 2026
Many SMEs still work with it: IT is called in only when something breaks down. A server that breaks down, e-mail that no longer works, a […]
January 17, 2026
Many SMEs face the same choice sooner or later: do we build an internal IT service, or do we work with an external IT partner? On […]
January 9, 2026
IT support: too often misunderstood Many SMBs believe their IT is “well enough” taken care of. The computers start, e-mail usually works and if something goes […]
January 5, 2026
There was a time when IT support was pretty easy to describe. Someone calls because “it’s not working,” the IT guy fixes the problem and everyone […]
December 7, 2025
Microsoft Copilot is no longer a “nice to have. It is the AI tool that makes SMBs work faster, be more productive and make processes scalable […]
November 2, 2025
Everyone is talking about it: Copilot. Microsoft’s AI assistant that writes your emails, summarizes reports and saves time. But what does it really mean for an […]
September 7, 2025
In a world where digitization is the backbone of every company, Flemish and Belgian SMEs are faced with new challenges every day. Technology has brought us […]
August 29, 2025
In July 2025, it was first found that students used ChatGPT during the medical entrance exam in Flanders, despite security measures such as disabling Internet access. […]